Cover4Rentals is excited to share some fantastic news – we have been awarded the Gold Feefo Trusted Service Award for 2025!

Feefo is a trusted and independent review platform that only allows feedback to come from genuine, verified customers. Only those with a proven transaction can leave a review therefore guaranteeing every piece of feedback is authentic and reflective of actual customer experiences.

To earn the Gold Feefo Trusted Service Award, companies must maintain an average rating of 4.5 stars or higher over the previous year. We couldn’t be prouder to have met this high standard, especially as our customers are at the centre of everything we do.

What does this award mean?

The Gold Feefo Trusted Service Award is a mark of excellence – it recognises businesses consistently delivering outstanding service. We are so happy to have received the award, as both Feefo and Cover4Rentals share a common goal: to empower customers with the knowledge they need to make informed decisions. Just as Feefo helps customers make informed purchasing decisions, we are committed to helping our customers fully understand car rental excess insurance.

Regarding our Feefo achievement, Cover4Rental’s joint CEO Jon Rebuck said:

“We are delighted that Cover4Rentals has been awarded the Gold Feefo Trusted Service Award. This recognition reflects the hard work and dedication of our team in providing excellent service and support. It is rewarding to know our customers value their experience with us.”

Thank you to our customers

This award wouldn’t have been possible the feedback from our valued customers. By taking the time to share their experiences, they help us continually improve and deliver the best service possible.

At Cover4Rentals, we’re committed to transparency in the car hire industry. Our goal is to empower customers by providing them with the clarity and confidence needed to make informed decisions about excess insurance. This means this award is a testament to our customers recognising and appreciating our dedication to putting them first.

Looking ahead

This Feefo award motivates us to continue improving and enhancing the customer experience so even more car renters can enjoy peace of mind on the road.

Looking ahead, we are focused on maintaining our high standards of customer service standards and making sure customer satisfaction remains our top priority. As we move through 2025, we are excited to continue delivering the exceptional service that our customers have come to expect.

Thank you for choosing Cover4Rentals – we look forward to another year of excellence!